CONSUMERS ENERGY is advising residents to be aware of scams involving people calling and pretending to be Consumers Energy employees in order to collect payments. Typically the scammer will require that you make the payment with a pre-paid credit card within a short period of time. Consumers Energy will NEVER ask for payment of this type. They are advising residents to not discuss personal or account information, or make phone payments, with anyone you do not know.
If you are not sure the call is from Consumers Energy, hang up and dial the Consumers Energy number - (800) 477-5050.